Contact HarplixAI
HarplixAI is operated by HARPLIX. The fastest way to reach us is by email.
For all support, billing, refund, account, or general queries, write to: support@harplixai.com.
Response Time
We typically respond to support emails within 3 working days (Monday to Friday, excluding Indian public holidays). Response times may be longer during weekends, public holidays, or periods of high volume.
Business Information
HARPLIX
Flat No. 101, Konduru's Homes
Mangalam, Tirupati — 517507
Andhra Pradesh, India
Phone: +91 8519842865
This is our registered business address. We do not operate a walk-in office; please direct all correspondence to support@harplixai.com.
Grievance & Legal Matters
For data privacy concerns, DPDP grievances, or consumer complaints under the Consumer Protection (E-Commerce) Rules, 2020, please see our Grievance Redressal page.
What to Include in Your Email
To help us respond faster, please include your registered email address, the nature of your query, and (for payment-related queries) your Razorpay payment ID (begins with rzp_pay_) and the date of transaction.
Other Resources
For specific topics, see our Refund Policy, Privacy Policy, and Terms of Service.